Discover how orgs like yours use CPI to enhance care and safety for everyone.
Fights were breaking out across the U-46 district outside Chicago. But since John Heiderscheidt implemented staff training, assaults and suspensions have decreased year after year.
Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.
Achieved return on investment with CPI by:
“CPI training is outstanding with so much content that’s applicable to daily work. The institute and the customer service provided is top-notch!”
Decreased the use of physical restraint and seclusion by 100% since implementing CPI training.
“I am a CPI Instructor at my place of employment and without the techniques of verbal de-escalation and providing a safe environment for aggressive residents, the situation could not be improved.”
"The Nonviolent Crisis Intervention® training program has been very effective in the school setting. I have also had to reach out to CPI and they have been extremely helpful and prompt in returning my calls. CPI has also been very helpful in my everyday interaction with behavioral students and staff. I use the skills that CPI has taught me every single day. CPI has also been helpful in working with me to maintain my certification. I am very appreciative of the program. I would recommend this program to anyone and everyone!”
“For consumers, CPI has allowed them to recognize how much they can control their own environment by making good decisions. For the staff, it has given them more confidence in dealing with disruptive kids because they feel they can implement effective de-escalation techniques before having to physically intervene.”
Decreased the use of physical restraints and seclusions by 75—99% since implementing CPI training.
Theresa Maez, Transition Community Coach, Academy School District 20
“I have been a trainer for CPI for a long time, as well as having experienced other trainings that are similar. I find CPI’s program to be the most balanced with effective strategies and meaningful approaches to challenging situations."
“CPI has given our teachers more tools to help reduce behaviors and restraints. After implementing CPI training, our teachers feel more knowledgeable to handle a crisis situation.”
“I think that the techniques that CPI teaches, and the emphasis on prevention and verbal intervention are priceless. Every teacher should have them in their toolbox. It helps teachers feel more secure knowing that they have a plan in case of physical aggression, but even better is the common language and de-escalation techniques.”
“I believe we would have more incidents that result in restraining clients if our facility did not give staff the CPI techniques to use when dealing with disruptive patients. We are a relatively new facility so the actual data for effectiveness is limited; however, I have seen CPI work in many facilities I have been associated with in the past. Not only does CPI work, it works very effectively.”
Dr. Marvin Stubbs is leading a community living center's transition from institutional care to resident-centered, abilities-based care that honors each patient as an individual.
Donna Langille, Occupational Health and Safety Coordinator, Worker's Compensation Board, Nova Scotia
95% of this research study's participants agree that Nonviolent Crisis Intervention® training is effective.
Al Goodjoin, Safety and Security Instructor, South Bronx Job Corps Academy
Sharon Porter, MS, OTR/L
Ann Irwin, SLP
Barbie Moore, R.N.
The Horicon Van Brunt Elementary and Middle School has changed its approach when responding to students who've made bad choices—and reduced disciplinary referrals by over 60%.
This juvenile corrections facility has reduced staff injuries by 80%, worker compensation liability by 90.5%, use of force by 87%, injuries to youth by 85%, and much more.
Restraint use has dropped by over 80% at Telecare’s in-patient evaluation and treatment center in Washington. And Toby Estler is also very happy about what’s been happening with at least 10 out of 16 clients.
Right after Manager of Protective Services Don Costa taught them verbal de-escalation skills, staff in this hospital's adolescent psych unit reduced restraint use by at least half.
Weekly training has resulted in dramatically reduced physical restraint. Jen and her fellow educators have also gone from 100 lost workdays last year to just 1 this year.
With fewer office referrals, more instruction time, and a stronger district culture, “teachers can focus on actual teaching again,” says Emilie O’Connor, PBIS Coach for the Wauwatosa School District. See what 85–90% of students in the district have achieved.
This research study measures how confident teachers feel with managing challenging classroom behavior after being trained in CPI verbal intervention techniques.
“CPI has made a difference in the lives of our staff and students in that there is an increased level of safety perceived by both. Staff feels better equipped in the de-escalation process, which decreases office referrals, explosive student behaviors, suspensions, and the need for restraint/seclusion. It has been a blessing to see the use of handcuffing students by security guards virtually eliminated!”