We Certify your Staff
CPI Instructors train your staff to become your Certified Instructors.
Our Training Approach
We offer a training framework — train-the-trainer — that turns employees into in-house behaviour or crisis prevention leads. These leads are your CPI Certified Instructors who then teach other members of your organisation.
Train-the-Trainer Approach
We offer a training framework — train-the-trainer — that turns employees into in-house behaviour leads. These leads are your CPI Certified Instructors who then teach other members of your organisation.
Your Staff Train Their Colleagues
Certified Instructors conduct ongoing training programmes for other staff.
Your Staff Gain Skills and Confidence
Staff acquire the practical skills to safely address challenging situations.
Training Options
Find Training Near You
CPI delivers across the UAE and the Middle East region. Contact us to find a training programme near you.
Direct Delivery
If you do not have available staff to serve as a Certified Instructor, CPI will come to your organisation and train your staff directly.
Selecting Certified Instructors
CPI recommends that organisations take time to carefully consider which candidates are best suited to participate in the Instructor Certification Programme. These employees will have a significant impact on the overall success of the CPI training programme within their organisation.
- Show compassion and empathy for the people they will be training.
- Demonstrate skills in using a variety of training techniques.
- Present information clearly to individuals and groups alike.
- Have the ability to successfully lead a group.
- Meet your organisation’s expectations for providing timely, effective training.
Training for Every Role and Risk Level
Most Popular Training Programmes
Our training helps staff prepare for and reduce conflicts, creating a safer workplace.
Verbal Intervention
This programme focuses on prevention using verbal de-escalation skills.
Trauma-informed training.
Prevention and verbal de-escalation skills.
Safety Intervention Foundation
This training teaches staff de-escalation skills, non-restrictive and restrictive interventions.
Trauma-informed training.
Prevention and verbal de-escalation skills.
Disengagement safety techniques.
Risk assessment framework.
Physical intervention techniques.
Safety Intervention Advanced/Advanced & Emergency
The programme focuses on more complex or extreme risk behaviours.
Trauma-informed training.
Prevention and verbal de-escalation skills.
Additional non-restrictive and restrictive interventions for risk behaviour.
Explicit focus on safety intervention for extreme risk behaviour (including floor holding and other emergency interventions).
Disengagement safety techniques.
Risk assessment framework.
Physical intervention techniques.
Expanded decision-making skills.
Introduces the Brøset Violence Checklist.
Full Training Suites by Sector
Discover our training programmes relevant for your sector.
Education
Training programmes for schools to create safe and positive environments.
View Education ProgrammesHealth Care
Training programmes for health care professionals to create safe and trauma-informed environments.
View Health Care ProgrammesOther Service Industries
Training programmes for service-oriented professionals to manage and de-escalate disruptive situations and reduce conflicts.
Other Service Industries ProgrammesSchedule a Consultation
Learn how CPI’s training programmes can benefit your organisation.