We certify your staff
Instructors train staff to become your Certified Instructors.
About Us
We teach the world that by combining the right skills with dignity and respect, you create well-being throughout the workplace and beyond.
Our History
Founded in 1980, Crisis Prevention Institute has helped train more than 17 million people within service-oriented industries including education, health care, behavioural health, long term care, human services, social care, security, corrections, corporate, and retail.
MAPA to Safety Intervention
Established in 1988, MAPA® training has been CPI’s most popular programme. In 2021, we updated the programme to align with RRN standards and restructured MAPA® into two programmes: Verbal Intervention™ and Safety Intervention™. We separated prevention from physical interventions to allows organisations to tailor the training to their relevant level of risk.
Philosophy of Training
At CPI, we are dedicated to changing behaviours and reducing conflict for the Care, Welfare, Safety, and SecuritySM of everyone. We believe in the power of empathy, compassion, and meaningful connections. We believe personal safety and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning. It is what defines and differentiates us and informs our core beliefs.
Our Programmes
CPI teaches professionals the skills to identify, prevent and de-escalate crises in the workplace. With distinct levels of training, CPI offers solutions for every role and risk level, in every organisation.
How it Works
Our Training Approach
Once you have registered with us, our team trains your staff and equip them with the necessary tools to effectively teach your organisation. This is our training framework — train-the-trainer — that turns employees into in-house behaviour leads.
Your certified staff train their colleagues
Certified Instructors conduct ongoing training programmes for other staff.
Your staff gain skills and confidence
Staff acquire the practical skills to safely address challenging situations.
Talk to Our Team
We are here to answer your questions and provide more information about our programmes.
Schedule a Consultation