Prioritising Your Mental Health: Support and Services in Australia and New Zealand
Making mental health a priority is more important than ever. With the current mental health crisis, it's crucial to know the support available, especially during a crisis. As we mark World Mental Health Day, understanding mental health services and knowing when to seek help can greatly impact your well-being.

Thanks to decades of advocacy, organisations across Australia and New Zealand have worked tirelessly to improve mental health awareness and access to mental health care. We now have the tools and language to take responsibility for our mental health.
With global challenges like social inequalities, the pandemic’s effects and the cost-of-living crisis, it’s time to make mental health a global priority.
Supporting Mental Health in the Workplace
Workplace stress is a growing concern, and mental health plays a vital role in overall well-being. High workloads, tight deadlines, and demanding environments can contribute to a decline in mental health.
It’s vital for employees and employers alike to recognise the signs of burnout or a potential mental health crisis. Prioritising mental health awareness within the workplace helps create a culture where seeking mental health support is encouraged, rather than stigmatised.
Many organisations now provide access to mental health services such as Employee Assistance Programs (EAPs), counselling, and workplace training to help staff manage stress and maintain a healthy work-life balance. Simple actions, like taking regular breaks, practising mindfulness, or reaching out to a colleague, can significantly enhance mental health at work.
In recognition of these challenges, campaigns like World Mental Health Day 2024 places an emphasis on mental health at work, encouraging employers to support their teams with the resources they need to stay mentally well. By encouraging mental health awareness at work, organisations can build more resilient teams and reduce absenteeism related to mental health.
Recognising a Mental Health Crisis
In high-pressure public sector roles, staff often face significant demands that can impact mental well-being. Recognising the signs of a mental health crisis, whether in colleagues, service users, or oneself is crucial. These crises can manifest as severe anxiety, depression or feelings of helplessness, making it important to know where to find support.
Frontline staff often witness these issues firsthand, so understanding how to identify a crisis and connect with mental health services can be lifesaving. Below, we’ve included some key organisations that specialise in crisis prevention intervention and offer immediate support.
Reaching Out for Mental Health Support
Seeking help for mental health concerns is an essential step, not a last resort. In high-stress professions like nursing, teaching, and caring, early intervention can prevent small challenges from escalating into more serious issues.
Whether you’re dealing ongoing challenges or a sudden mental health crisis, support is available. Reaching out to mental health centres or speaking with a professional can provide you with the tools needed to manage your mental health more effectively. Remember, mental health is just as important as physical health, and finding the right mental health help can make all the difference.
Nurturing Safe and Supportive Environments
Your mental health is important whether you’re navigating everyday stressors, dealing with workplace pressures, or facing a mental health crisis. By raising awareness, seeking help when needed, and knowing where to find mental health services, we can ensure mental well-being remains a priority.
Integrating mental health awareness with a trauma-informed and person-centred approach is essential, as it acknowledges the diverse and complex needs of vulnerable individuals.
- Trauma-informed care ensures that professionals are sensitive to the emotional and psychological scars that may influence behaviour, helping to reduce the risk of re-traumatisation.
- A person-centred approach places the individual at the heart of care, respecting their unique experiences and needs.
This combination not only increases the effectiveness of interventions but also nurtures trust, safety and dignity, creating an environment where vulnerable individuals feel supported and understood.
CPI’s training programmes equip professionals with the skills needed to effectively identify, respond to and manage challenging behaviour displayed by those in distress. By fostering a culture of empathy and proactive care, CPI empowers organisations to create safer and more supportive environments for everyone.

Accessing Mental Health Services in New Zealand
- Mental Health Foundation
Offers resources and support for mental health issues across New Zealand. Website: www.mentalhealth.org.nz
- Samaritans
Provides emotional support for anyone in distress. Website: www.samaritans.org.nz - Helpline: 0800 726 666
- New Zealand’s Mental Health Services
Local mental health services provide free and confidential support, including access to psychological therapies. Visit the Ministry of Health website for resources.
By prioritising mental health, we can create supportive environments that benefit individuals and strengthen our communities.