CPI De-escalation Training for Health Care
Empower all staff to create safe and trauma-informed environments.
Occupational Violence and Aggression Training Designed to Manage Risk Behaviours
CPI training is designed to help health care professionals confidently prevent and respond to Occupational Violence and Aggression (OVA). From nursing and clinical teams to administrative and support staff, our training provides practical strategies to manage escalating behaviours and reduce harm.
These strategies and techniques focus on the Care, Welfare, Safety, and SecuritySM of both staff and those in their care with evidence-based de-escalation, conflict reduction and crisis prevention approaches.
Our Training Objectives
- Prevent escalating behaviours
- Intervene and de-escalate risk behaviours
- Reduce or eliminate use of restraint
Who Do We Train
We provide training for health care staff across different roles and setting, encompassing front-line and nursing team, reception staff and support personnel. CPI training extends to diverse environments, including mental health departments, aged care facilities and acute hospital settings.
CPI Training Makes a Sustainable Impact
Our evidence-based crisis prevention programmes have measurable impacts on the organisations we serve.
75%
reduction in the use of physical restraints incidents
22.6%
reduction in prone restraints
5,922
number of staff trained across one organisation
Training for Every Risk Level
Most Popular Training Programmes
Our training helps staff prepare for and reduce conflicts, creating a safer workplace.
Verbal Intervention
This programme focuses on prevention using verbal de-escalation skills.
Safety Intervention Foundation
Formerly known as MAPA, this training teaches staff de-escalation skills, non-restrictive and restrictive interventions.
Safety Intervention Advanced/Advanced & Emergency
Formerly known as MAPA, the programme focuses on more complex or extreme risk behaviours.
Specialised Health Care Training Programmes
Additional training programmes designed specifically for health care professionals.
Renewal Training Programmes
We provide multiple renewal certification programmes for Certified Instructors, with virtual and blended delivery options.
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