Build a Safer Work Environment Through Effective De-escalation Training

group of adults training in a room

Specialised Training Aligned to Staff Roles and Risk Levels

Equip every team member with the skills and confidence to handle challenging behaviour appropriately. Our proven behaviour and de-escalation training is specifically adapted to suit varying roles and levels of risk across your workforce ensuring staff receive the support they need to create safer environments.

Our programmes are flexible and scalable, making it simple to implement the right training in the way that works best for your team.

Find a Training Date That Works for You
Find Training
A smiling man wearing CPI clothing.

Why Choose CPI Training?

Results-Focused Learning

Customised to Your Needs

Flexible Training Options

Continued Support That Lasts

Full Training Suites by Sector

Discover our training programmes relevant for your sector.

Health Care
Training programmes for health care professionals and support staff to create safe and trauma-informed environments.
View Health Care Programmes
Social Services
Training programmes designed to empower all staff, from carers to social workers, to create safe and trauma-informed environments.
View Social Services Programmes
Aged Care
Training programmes designed to support all staff, from care workers to nurses and lifestyle coordinators in creating safe, trauma-informed environments in aged care.
View Aged Care Programmes
Education
Training programmes for schools to create safe and positive environments.
View Education Programmes
Other Service Industries
Training programmes for service-oriented professionals to manage and de-escalate disruptive situations and reduce conflicts.
Other Service Industries Programmes

Free Resource: Top 10 De-escalation Tips

Learn how to recognise distress early, defuse tension and communicate with confidence using CPI’s de-escalation techniques. Get your free resource today and start creating safer, more respectful environments.

Download Now