CPI Training for Human Services
CPI is the leading provider of de-escalation training for human services organizations. We teach professionals the skills to identify, prevent, and de-escalate the complex situations they encounter in the workplace.
Human Services Training Solutions that Make a Measurable Impact
CPI training has a sustainable impact on the organizations we support, leading to improved staff safety and productivity, reduced spending on workers’ compensation claims, and fewer restraints.

We partner with organizations that provide vital care and support across a wide range of human services, including:
- Social services
- Senior services
- Juvenille services
- Substance abuse aid
- Foster care
- Family counseling
- Additional support services

De-escalate Medium to High-Risk Behavior
Nonviolent Crisis Intervention® Training prepares human services staff to safely respond to every client behavior using trauma-informed disengagements with both non-restrictive and restrictive methods.
“One thing [that sets us apart] is our staff is trained using CPI. I think that CPI is a safety net because of the techniques that the staff are using. Not only does it protect the client in the right way, but it's protecting the staff.”
Bring De-escalation Training to Your Facility
Connect with us today to learn more about how CPI training can benefit your human services organization.
Schedule a ConsultationCPI Courses
De-escalation Skills Tailored to Roles and Risk Levels
To foster a system-wide culture of safety, all staff should receive de-escalation training. Whether your organization follows a hands-off policy or requires physical interventions, our customizable training ensures that staff learn the skills necessary for their specific roles and the risks they may encounter.
Add Specialty Topics
Enhance Your Skills for the Behaviors You Encounter
Add one of our specialty topics to our foundational Verbal Intervention™, Nonviolent Crisis Intervention®, or NCI™ With Advanced Physical Skills Training programs to customize techniques by staff roles and the individuals you serve.

Human Services Training Solutions
Learn more about CPI training for human services facilities, including an overview of our program suite, customer success stories, and approach to training.
6,000+ Valued Customers in Human Services
CPI partners with many human services organizations across the U.S., including non-profit, private, and government organizations.










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