CPI Training for Human Services

CPI is the leading provider of de-escalation training for human services organizations. We teach professionals the skills to identify, prevent, and de-escalate the complex situations they encounter in the workplace.

Human Services Training Solutions that Make a Measurable Impact

CPI training has a sustainable impact on the organizations we support, leading to improved staff safety and productivity, reduced spending on workers’ compensation claims, and fewer restraints.

 
85% reduction in emergency
safety interventions
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80% reduction in
staff injuries
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65% decrease in workers’
compensation claims
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We partner with organizations that provide vital care and support across a wide range of human services, including:

  • Social services
  • Senior services
  • Juvenille services
  • Substance abuse aid
  • Foster care
  • Family counseling
  • Additional support services

De-escalate Medium to High-Risk Behavior

Nonviolent Crisis Intervention® Training prepares human services staff to safely respond to every client behavior using trauma-informed disengagements with both non-restrictive and restrictive methods.

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“One thing [that sets us apart] is our staff is trained using CPI. I think that CPI is a safety net because of the techniques that the staff are using. Not only does it protect the client in the right way, but it's protecting the staff.”

Tammy Benbrook, Assistant Director of Arkansas DDS- HDS View Success Story

Bring De-escalation Training to Your Facility

Connect with us today to learn more about how CPI training can benefit your human services organization.

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CPI Courses

De-escalation Skills Tailored to Roles and Risk Levels

To foster a system-wide culture of safety, all staff should receive de-escalation training. Whether your organization follows a hands-off policy or requires physical interventions, our customizable training ensures that staff learn the skills necessary for their specific roles and the risks they may encounter.

Verbal Intervention Training
Ideal for departments with a hands-off policy, instill confidence and skills to verbally de-escalate disruptive behaviors.
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Nonviolent Crisis Intervention Training
Provides the skills to safely respond to everyday crises, including safe disengagements and restrictive interventions.
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NCI With Advanced Physical Skills
For facilities supporting individuals who display dangerous or complex behavior, the program teaches safe and advanced disengagement skills.
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Add Specialty Topics

Enhance Your Skills for the Behaviors You Encounter

Add one of our specialty topics to our foundational Verbal Intervention, Nonviolent Crisis Intervention®, or NCI With Advanced Physical Skills Training programs to customize techniques by staff roles and the individuals you serve.

Trauma
Understand trauma’s impact on both adult and youth behavior and apply trauma-responsive practices.
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Mental Health
Understand common mental health disorders and gain techniques to combat stigmas using a person-centered approach.
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Autism Spectrum Disorder
Safely apply proactive intervention strategies when working alongside individuals with autism in your care.
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CPI Training Solutions for Human Services resource cover.

Human Services Training Solutions

Learn more about CPI training for human services facilities, including an overview of our program suite, customer success stories, and approach to training.

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6,000+ Valued Customers in Human Services

CPI partners with many human services organizations across the U.S., including non-profit, private, and government organizations.

Goodwill Industries logo
Benchmark Human Services logo
SCLHSA logo
Connections 365 logo
Florida Parishes Human Services Authority logo
Santa Barbara Department of Behavioral Wellness logo
Youth Villages logo
The National Center For Children and Families logo
Old Pueblo Community Services logo
The Village Network logo

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Learn how CPI’s human services training programs can benefit your organization.