CPI Training for Human Services
CPI is the leading provider of evidence-based de-escalation training for all levels of human service professionals. Our training solutions are customizable and scalable to support the workplace safety needs of social workers, counselors, probation officers, and more.
CPI Training Supports a Safer Workplace
With our person-centred de-escalation training, you can support the safety and well-being of the individuals in your care. See the success our human service customers have experienced since implementing CPI training.
Top 10 De-escalation Tips
Based on strategies taught in CPI Nonviolent Crisis Intervention® training, these tips will help you respond to difficult behaviour in the safest, most effective way possible.
Person-Centred Training Solutions
To create a sustainable environment of safety, all staff should receive CPI training. Whether your facility has a hands-off policy, or you are responsible for physical interventions, our training solutions are customizable to ensure the right staff receive the right level of training.
Add Specialty Topics
Enhance Your Training for the Individuals You Serve
Add one of our specialty topics to our foundational Verbal Intervention, Nonviolent Crisis Intervention, or NCI With Advanced Physical Skills Training programs to customize skills and techniques by staff roles and the individuals you serve.
Make an Impact with CPI
See the Benefits of Implementing De-escalation Training
Implementing CPI training gives staff the skills and confidence to recognize disruptive behaviour and prevent incidents of violence among individuals.
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Hillside of Atlanta Success Story
Staff at Hillside of Atlanta, a behavioural youth center, were looking for a way to increase staff safety and better support the needs of those in their care. With CPI training, Hillside reduced safety interventions by 85%. See how CPI helped support this transformation, and how training can benefit your workplace.
Learn from CPI Human Services Experts
Hear from our contributing human services experts and CPI Certified Instructors as they share their insights and knowledge through our VOICES of CPI blog series. Topics include de-escalation strategies, tips to understand the impact of your own behaviour on others, ways to establish a culture of safety at your workplace, and more.
Access Free Guides and Resources
The CPI library offers access to free, downloadable guides and resources to help you expand your knowledge of CPI best practices while gaining valuable tools that all human services staff can benefit from.