We certify your staff
CPI Instructors train your staff to become your Certified Instructors.


Empower all staff to create safe and trauma-informed environments.
CPI training programmes provide strategies and techniques for all care professionals, from care teams through to reception and support staff.
These strategies and techniques focus on the Care, Welfare, Safety, and SecuritySM of both staff and those in their care with evidence-based de-escalation, conflict reduction and crisis prevention approaches.


We provide training for care staff across different roles and setting, encompassing front-line care team, reception staff and support personnel. CPI training is vital within aged care facilities, where it plays a crucial role in managing challenging. This evidence-based training equips staff with the skills to safely de-escalate potentially volatile situations, ensuring a supportive and caring environment for elderly residents.
Training for Every Risk Level
Our training helps staff prepare for and reduce conflicts, creating a safer workplace.
How it Works
Once you have registered with us, our team trains your staff and equip them with the necessary tools to effectively teach your organisation. This is our training framework — train-the-trainer — that turns employees into in-house behaviour leads.
CPI Instructors train your staff to become your Certified Instructors.

Certified Instructors conduct ongoing training programmes for other staff.

Staff acquire the practical skills to safely address challenging situations.
