Baromètre sur l'agressivité et la violence dans le secteur du social et du médico-social 

Dans un contexte marqué par l’augmentation du nombre et de la complexité des situations à traiter dans les établissements et services, l’augmentation du nombre de mesures, et par une crise d'attractivité RH du secteur, l’organisme de formation « Crisis Prevention Institute » (expert des enjeux d’agressivité et de violence) et le cabinet KPMG ont souhaité réaliser une étude sur les phénomènes de violence et d’agressivité, exercés par les usagers à l’égard des professionnels du secteur. 

Training Designed to Manage Risk Behaviours

De-escalation Techniques
Equip your staff with evidence-based methods for de-escalation and crisis prevention in residential, in-home and specialised care settings, with a focus on Care, Welfare, Safety and Security.
Training Objectives
Learn how to prevent escalating behaviours, intervene and de-escalate risk behaviours and reduce or eliminate the use of restraint.
Who Do We Train
CPI training is suitable for diverse environments, including local authorities, care homes, and children and young adults' residential facilities. Empower all your staff, from carers to social workers, to ensure safe, trauma-informed environments.

CPI Education Behaviour Training Brochure

Download our free brochure and learn how you can empower all school staff to create safe and respectful school environments.

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Resources

Male nurse helping an elderly male dementia care patient walking

A Proactive Approach to Avoiding Difficult Behaviours in Dementia

We offer a proactive approach to avoiding difficult behaviours in people with dementia.
Read More

5 Elements for Promoting Person-Centred Care

This guide will help you discover even more ways to help every person in your care thrive.
Read More

Testing EC block

Dressing & Undressing
Learn techniques for dressing and undressing individuals, whether seated or on a bed, ensuring comfort and dignity in care practices.
Turning & Lower Leg Care
Gain proficiency in techniques for turning and lower leg care safely for both patient and staff.
Personal Hygiene
: Apply Essential Care speciality training to confidently provide or support with personal hygiene, effectively handling day-to-day challenges and unforeseen events.

Details de l'enquête

Les chiffes clés

Répondants au questionnaire : 264 personnes ont répondu à un questionnaire en ligne. Entretien en ligne : 27 entretiens qualitatifs ont été réalisés, avec des organisations représentatives du secteur (en termes d’effectifs, de champs d’intervention, d’implantations géographiques…).

45%

des professionnels répondants constatent régulièrement ou quotidiennement des phénomènes de violence ou d’agressivité de la part du public

45%

des professionnels répondants ont démissionné ou connaissent au moins une personne qui a démissionné dans les derniers 24 mois en raison des phénomènes de violence et d’agressivité

45%

des professionnels répondants connaissent au moins une personne qui a été en arrêt maladie dans les derniers 24 mois en raison des phénomènes de violence et d’agressivité

83 %

des professionnels répondants au questionnaire n’ont pas suivi une formation à la gestion de la violence / la désescalade dans les 24 derniers mois

83 %

des professionnels répondants au questionnaire n’ont pas suivi une formation à la gestion de la violence / la désescalade dans les 24 derniers mois

Safety Pod™ Training Bundle Offer

Improve the safety and comfort of physical interventions for staff and service users with the Safety Pod™ Training Bundle.
Whether you're an experienced trainer or new to CPI/Safety Pod, this bundle equips your team with the essential tools and knowledge to create safer environments while preventing and managing challenging behaviours effectively using the Safety Pod.
 
The bundle includes:
  • 1x Safety Pod – A robust and versatile piece of furniture, designed to assist in safe, supported interventions with comfort in mind.
  • Safety Pod™ Training for 1 Instructor – The manufacturer’s approved and recommended training programme to prepare staff with the skills to use the Safety Pod effectively, ensuring safety and reducing risk.
  • 1x XL Leg Support Cushion – Adds extra comfort and support, further promoting safety during interventions.

The Safety Pod™ bundle provides everything you need for a safer, more effective training experience—supporting your team in managing interventions with confidence and care.

 
Four people sitting on Safety Pods, holding hands, symbolising support and solidarity through their connected and unified appearance.

Safety Pod Training Bundle Offer

Improve the safety and comfort of physical interventions for staff and service users with the Safety Pod™ Training Bundle.

Whether you're an experienced trainer or new to CPI/Safety Pod, this bundle equips your team with the essential tools and knowledge to create safer environments while preventing and managing challenging behaviours effectively using the Safety Pod.

The bundle includes:

  • 1x Safety Pod – A robust and versatile piece of furniture, designed to assist in safe, supported interventions with comfort in mind.
  • Safety Pod™ Training for 1 Instructor – The manufacturer’s approved and recommended training programme to prepare staff with the skills to use the Safety Pod effectively, ensuring safety and reducing risk.
  • 1x XL Leg Support Cushion – Adds extra comfort and support, further promoting safety during interventions.

The Safety Pod™ bundle provides everything you need for a safer, more effective training experience—supporting your team in managing interventions with confidence and care.'