De-escalation and behaviour management training that puts people first.

Our Person-Centred Training Programmes Help Workplaces Worldwide Establish Sustainable Cultures of Safety

Our training approach

Learn more about CPI’s training methods and the options available for receiving our training.

How we train


We certify your staff as trainers


Your trainers train their colleagues


Your staff gain skills and confidence

CPI Evidence-based Programmes Help You Achieve Measurable Results and Positive Outcomes




improved overall school safety.

improved de-escalation skills and overall safety.

of customers improved their skills and confidence.

Acknowledgement of Country

In the spirit of reconciliation, Crisis Prevention Institute acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Important information for CPI instructors and learners

Certified Instructors

Sign in to document training, access training resources, explore professional development opportunities and more.

CPI Learners

Sign in to access your online modules, manage your classes, preview courses and more.

Find training that is right for your organisation.

Find training