CPI Dementia Capable Care Training

CPI Dementia Capable Care is an evidence-based, person-centred dementia and behaviour training programme, designed for front-line staff, health and social care workers.

A medical professional works with an elderly person.

Training Outline

Key Features of the Training

The Dementia Capable Care (DCC) training programme provides nursing, health and social care workers with the tools they need to be the best care partner for those living at different stages of dementia. It blends the Claudia Allen Cognitive Disabilities Model, showing you how to support persons at all cognitive levels and dementia stages, with Kitwood’s model of person-centred care and CPI’s verbal de-escalation techniques – to help drive measurable positive outcomes.

A laptop and a workbook with the name of the training programme: Dementia capable care

Knowledge and Experience

This programme, alongside dementia specialist Kim Warchol, provides more than 60 years combined specialist experience of successfully delivering tried and tested workplace training programmes for people who work with those living with dementia. 

A medical professional taking notes as she looks at a computer screen.

Online and Virtual Class Delivery

Learning incorporates tablet-friendly online units with a live virtual class. This programme design means staff spend less time away from the front-line. 

A medical professional reading something to an elderly patient.


The course is based on the latest research and includes approaches that have a proven track record of effectiveness. It provides both Continuing Professional Development (CPD) Credits. 

“We focus on what those living with dementia can still do, awakening their strengths and potential at every dementia stage. We enable them to engage in meaningful activities at their best ability and to thrive. Together, we can create a Dementia Capable Society.”
Kim WarcholFounder and President of Dementia Care Specialists

How It Works

Schedule a consultation

Find a virtual class that works for your schedule or contact us to schedule a custom course for your organisation.
Schedule a Consultation

We train you

Attend an online course and live virtual training (which reduces time away from work and eliminates travel costs) to become a Dementia Capable Care Certified Instructor within your organisation.

Start Training

We enable you to combine our evidence-based practices with your organisation’s policies and procedures to ensure that training is consistent across your organisation. We then support your trainer to help deliver training effectively, ensuring your return on investment.

Our Programmes

Most Popular Training Programmes

Our training helps staff prepare for and reduce conflicts, creating a safer workplace.

Verbal Intervention

This programme focuses on prevention using verbal de-escalation skills.

View Programme
Trauma-informed training.
Prevention and verbal de-escalation skills.

Safety Intervention Foundation

Formerly known as MAPA, this training teaches staff de-escalation skills, non-restrictive and restrictive interventions.

View Programme
Trauma-informed training.
Prevention and verbal de-escalation skills.
Disengagement safety techniques.
Risk assessment framework.
Physical intervention techniques.

Safety Intervention Advanced/Advanced & Emergency

Formerly known as MAPA, the programme focuses on more complex or extreme risk behaviours.

View Programme
Trauma-informed training.
Prevention and verbal de-escalation skills.
Additional non-restrictive and restrictive interventions for risk behaviour.
Explicit focus on safety intervention for extreme risk behaviour (including floor holding and other emergency interventions).
Disengagement safety techniques.
Risk assessment framework.
Physical intervention techniques.
Expanded decision-making skills.
Introduces the Brøset Violence Checklist.

Full Training Suites by Sector

Discover our training programmes relevant for your sector.

Health Care
Training programmes for health care professionals and support staff to create safe and trauma-informed environments.
View Health Care Programmes
Social Services
Training programmes designed to empower all staff, from carers to social workers, to create safe and trauma-informed environments.
View Social Services Programmes
Training programmes for schools to create safe and positive environments.
View Education Programmes
Other Service Industries
Training programmes for service-oriented professionals to manage and de-escalate disruptive situations and reduce conflicts.
Other Service Industries Programmes

Schedule a Consultation

Learn how Dementia Capable Care Training can benefit your organisation.