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Our Training Programmes

CPI training provides the de‑escalation techniques and person‑centred behaviour management strategies you need to create a safe and caring work environment. Explore our programmes to find the best fit for your organisation and level of risk behaviour.

Training for Every Risk Level

Most Popular Training Programmes

Our training helps staff prepare for and reduce conflicts, creating a safer workplace.

Verbal Intervention

This programme focuses on prevention using verbal de-escalation skills.

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Trauma-informed training.
Prevention and verbal de-escalation skills.

Safety Intervention Foundation

Formerly known as MAPA, this training teaches staff de-escalation skills, non-restrictive and restrictive interventions.

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Trauma-informed training.
Prevention and verbal de-escalation skills.
Disengagement safety techniques.
Risk assessment framework.
Physical intervention techniques.

Safety Intervention Advanced/Advanced & Emergency

Formerly known as MAPA, the programme focuses on more complex or extreme risk behaviours.

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Trauma-informed training.
Prevention and verbal de-escalation skills.
Additional non-restrictive and restrictive interventions for risk behaviour.
Explicit focus on safety intervention for extreme risk behaviour (including floor holding and other emergency interventions).
Disengagement safety techniques.
Risk assessment framework.
Physical intervention techniques.
Expanded decision-making skills.
Introduces the Brøset Violence Checklist.

Our Education Training Suite

Specialised training programmes for educators to create safe and positive school environments.

Classroom Culture
This programme is designed for school leaders and education professionals interested in fostering a positive culture within each classroom.
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Verbal Intervention
This programme trains staff to respond to crisis situations with a focus on prevention using verbal de-escalation skills.
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Safety Intervention Foundation
The programme focuses on prevention and teaches staff de-escalation skills as well as non-restrictive and restrictive interventions.
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Other Specialised Programmes

Additional programmes with specialised content for sector professionals.

Prevention First Online Training
Designed for lower risk conflict resolution situations, this programme expands awareness of workplace conflicts and the behaviours that cause it.
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Clinical Holding
This training provides the skills to deliver essential care safely and effectively for a person who lacks capacity and in their best interests.
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Dementia Capable Care
This programme provides nursing and health care workers with the tools to care for those living at different stages of dementia.
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Renewal Training Programmes

We provide multiple renewal certification programmes for Certified Instructors, with virtual and blended delivery options.

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Schedule a Consultation

Learn how CPI’s training programmes can benefit your organisation.