Prioritising Your Mental Health: Support and Services in Australia and New Zealand

Making mental health a priority is more important than ever. With the current mental health crisis, it's crucial to know the support available, especially during a crisis. As we mark World Mental Health Day, understanding mental health services and knowing when to seek help can greatly impact your well-being. 

October 8, 2024
Woman with head in hands

Thanks to decades of advocacy, organisations across Australia and New Zealand have worked tirelessly to improve mental health awareness and access to mental health care. We now have the tools and language to take responsibility for our mental health.

With global challenges like social inequalities, the pandemic’s effects and the cost-of-living crisis, it’s time to make mental health a global priority.  

Promoting Mental Health at Work

Workplace stress is a growing concern, and mental health plays a vital role in overall well-being. High workloads, tight deadlines, and demanding environments can contribute to a decline in mental health.

It’s vital for employees and employers alike to recognise the signs of burnout or a potential mental health crisis. Prioritising mental health awareness within the workplace helps create a culture where seeking mental health support is encouraged, rather than stigmatised. 

Many organisations now provide access to mental health services such as Employee Assistance Programs (EAPs), counselling, and workplace training to help staff manage stress and maintain a healthy work-life balance. Simple actions, like taking regular breaks, practising mindfulness, or reaching out to a colleague, can significantly enhance mental health at work.

In recognition of these challenges, campaigns like World Mental Health Day 2024 places an emphasis on mental health at work, encouraging employers to support their teams with the resources they need to stay mentally well. By encouraging mental health awareness at work, organisations can build more resilient teams and reduce absenteeism related to mental health. 

Identifying a Mental Health Crisis

In high-pressure public sector roles, staff often face significant demands that can impact mental well-being. Recognising the signs of a mental health crisis, whether in colleagues, service users, or oneself is crucial. These crises can manifest as severe anxiety, depression or feelings of helplessness, making it important to know where to find support.  

Frontline staff often witness these issues firsthand, so understanding how to identify a crisis and connect with mental health services can be lifesaving. Below, we’ve included some key organisations that specialise in crisis prevention intervention and offer immediate support.

Seeking Support for Mental Health

Seeking help for mental health concerns is an essential step, not a last resort. In high-stress professions like nursing, teaching, and caring, early intervention can prevent small challenges from escalating into more serious issues.

Whether you’re dealing ongoing challenges or a sudden mental health crisis, support is available. Reaching out to mental health centres or speaking with a professional can provide you with the tools needed to manage your mental health more effectively. Remember, mental health is just as important as physical health, and finding the right mental health help can make all the difference.

Creating Safe and Supportive Environments

Your mental health is important whether you’re navigating everyday stressors, dealing with workplace pressures, or facing a mental health crisis. By raising awareness, seeking help when needed, and knowing where to find mental health services, we can ensure mental well-being remains a priority.

Integrating mental health awareness with a trauma-informed and person-centred approach is essential, as it acknowledges the diverse and complex needs of vulnerable individuals.

  • Trauma-informed care ensures that professionals are sensitive to the emotional and psychological scars that may influence behaviour, helping to reduce the risk of re-traumatisation.
  • A person-centred approach places the individual at the heart of care, respecting their unique experiences and needs.

This combination not only increases the effectiveness of interventions but also nurtures trust, safety and dignity, creating an environment where vulnerable individuals feel supported and understood.

CPI’s training programmes equip professionals with the skills needed to effectively identify, respond to and manage challenging behaviour displayed by those in distress. By fostering a culture of empathy and proactive care, CPI empowers organisations to create safer and more supportive environments for everyone. 

Trauma-Informed Care Guide

Build trust and offer person-centred support

Free Download

Accessing Mental Health Services in Australia

Access to mental health services has become more widespread, with various options available for those seeking help. From counselling and therapy to more intensive treatment for crises, the right mental health support is essential.

  1. Beyond Blue

   Offers information and support for mental health conditions.

Website: www.beyondblue.org.au

Helpline: 1300 22 4636

  1. Lifeline

   Provides 24/7 crisis support and suicide prevention services.

Website: www.lifeline.org.au 

Helpline: 13 11 14