Reduce Risk and Improve Staff Confidence Across Your Trust

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NHS-Aligned Approaches to Reduce Violence, Aggression and Restrictive Practice

Violence against NHS staff is rising, and so are the costs. CPI’s NHS-aligned training equips your teams with CPD-certified de-escalation and violence prevention training that reduces risk, improves morale and ensures compliance with national standards. Explore how we help build skills and confidence to prevent violent incidents so your staff feel safer and can focus on quality of care.

 

Violence, harassment and abuse against NHS staff costs an estimated £1.36 billion*.

In 2021/22, these incidents contributed to significant costs through sickness absence, turnover and reduced productivity across NHS services in England.
CPI training supports NHS organisations to reduce risk, strengthen staff confidence and mitigate these wider costs.

*Source: Liverpool John Moores University (2025). The costs of violence to the NHS in England in 2021/22.

Evidence-Based, Compliant De-escalation Training for NHS Teams

CPI training is built to support NHS professionals with effective strategies and trusted, accredited delivery.

Aligned with NHS Violence Reduction Standards

Our programmes support the NHS (VPR) standard and meet the Restraint Reduction Network (RRN) guidelines.

CPD-Certified, Accredited and Scalable

Includes CPD certification and our globally recognised Train-the-Trainer model to support internal capability.

Recognised Across NHS Trusts

Trusted by over 70 NHS Trusts with verified staff records and transferable skills for assurance and consistency.

Improve Staff Safety and Resilience

Staff report greater confidence in managing incidents, fewer injuries and stronger team morale.
Why we changed MAPA?
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CPI Healthcare Training Brochure

Download our free brochure and learn how you can empower all staff to create safe and respectful hospital environments.

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Healthcare Training Aligned to Levels of Risk

All CPI programmes are designed with a trauma-informed, person-centred approach, tailored to NHS settings.

Prevention First
Created for lower-risk conflict scenarios, this programme builds awareness of workplace conflict and the behaviours that drive it.
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Verbal Intervention
A prevention-focused programme that develops staff confidence in using verbal de-escalation skills to manage escalating behaviours effectively.
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Safety Intervention
Formerly known as MAPA, this training teaches staff de-escalation skills, non-restrictive and restrictive interventions.
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Safety Intervention Advanced and Emergency
Designed for managing more complex or extreme risk behaviours.
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Clinical Holding
Gain the skills to provide essential care safely and appropriately for individuals who lack capacity, ensuring actions are in their best interests.
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Safety Pod Training
Upskill your staff with the essential knowledge to improve the safety of restrictive interventions when using the Safety Pod.
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Find The Right CPI Training In 2 Minutes

Get a personalised recommendation based on your setting, risk level, and restraint policy.

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"Working with CPI enables us to receive and provide assurances to our staff, patients and partners we are delivering training in line with national guidance, legislation and now the Bild accredited Restraint Reduction Network Training Standards."
Joanne Adkins, Learning & Development ManagerCoventry & Warwickshire Partnership NHS Trust