Prevention First™ Online Training
This 30-minute, on-demand training equips all health care personnel with the skills to identify escalating behaviors, establish a shared language across departments, apply trauma-informed best practices, and recognize when to call for help.
Updated Training Built for All Health Care Personnel
Prevention First™ is designed for all individuals working in health care settings, including support staff, administrative personnel, clinicians, and physicians.
How Prevention First Online Training Works for You
Three key ways our training benefits all health care staff.
30 Minutes to Complete
Interactive Lessons
On-Demand Format
CPI Offers Customizable Solutions
CPI teaches professionals the skills to recognize, prevent, and respond to crises in the workplace. We offer customizable solutions that fit every role and risk level to foster organization-wide safety and well-being.
We are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and SecuritySM of everyone, using evidence-based, person-centered approaches.
See Prevention First™ in Action
Get an in-depth look at what you’ll experience with Prevention First™ Online Training. This demo will briefly explore each program module and what resources you’ll have access to after training.
More to Explore
Techniques for All Roles and Risk Levels
Our industry-leading programs provide the skills to recognize, prevent, and respond to crises in the workplace. Our customized training solutions ensure the right staff receive the right level of training for their role and risk level.
Verbal Intervention Training
Instills the confidence and skills to verbally de-escalate disruptive behaviors.
Nonviolent Crisis Intervention Training
Provides the skills to safely disengage and intervene in crisis situations.
NCI With Advanced Physical Skills
Teaches safe and advanced disengagement skills for higher-risk roles.
Frequently Asked Questions About Prevention First
Prevention First™ is a 30-minute, online, on-demand training program designed specifically for all individuals working in health care settings, including support staff, administrative personnel, clinicians, and physicians.
This evidence-based, trauma-informed training equips health care personnel with essential skills to identify escalating behaviors and respond safely before they lead to violence. The program establishes a common crisis response language that is consistent and predictable across all staff and departments, reducing confusion during crisis situations.
Prevention First™ teaches participants to recognize when it is time to ask for another staff member to assist in de-escalating challenging situations. The training is structured as four focused, interactive lessons and includes downloadable resources to reinforce key takeaways and keep essential skills accessible even after training completion.
The program's on-demand format allows staff to complete training when and where it works best for their schedules, limiting time off the floor while ensuring comprehensive crisis prevention education. Prevention First™ serves as the foundational, proactive level within CPI's program suite, designed for low-risk associated behaviors such as anxious behavior, disruptive behavior, and refusing care.
Prevention First™ is designed for all individuals working in health care settings. This comprehensive training program serves a broad range of health care personnel, including support staff, administrative personnel, clinicians, and physicians.
The program recognizes that workplace violence prevention requires involvement from every level of the organization. By targeting all health care roles—from front-line support staff to medical professionals—Prevention First™ creates a unified approach to crisis prevention across departments and ensures that everyone has the foundational skills to recognize escalating behaviors and respond appropriately.
No, Prevention First™ Online Training is not the same as full CPI certification. Prevention First™ is foundational de-escalation training and does not qualify as an Instructor Certification Program. It is designed for all roles and risk levels, and delivered through flexible online, on-demand format with an interactive 4-lesson structure.
Full CPI certification, on the other hand, involves a more comprehensive train-the-trainer approach where CPI Instructors train select staff to become your organization's Certified Instructors. These Certified Instructors must attend a program facilitated by CPI every two years to maintain their certification and prevent training drift.
Prevention First™ is one of CPI's training options that provides foundational skills for organization-wide implementation, particularly suited for health care professionals who need essential de-escalation skills but may not require full instructor certification.
CPI offers a pre-training online curriculum that you must complete before your live training begins. This online training reviews course content, explores CPI modules in greater depth, and provides essential facilitation strategies to maximize your training experience.
You will receive an email invitation to access this online training approximately 10 days prior to your scheduled live training event . This online component is a required prerequisite that must be completed before attending the in-person portion of your training.