Create a Safer Workplace with De-escalation Training  

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Tailored Training to Match Staff Roles and Risk Levels

Give every member of your team the confidence to respond safely and effectively to challenging behaviour. Our trusted de-escalation and behaviour training is tailored to match staff roles and risk levels so everyone gets the support they need to create safer environments and reduce risk.

With flexible, scalable programmes, we make it easy to deliver the right training in the right way.

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Why Partner With CPI Training?

  • High-Quality Training That Delivers Results
  • Evidence-Based & Internationally Accredited
  • Training Tailored to You
  • Flexible, Scalable Delivery 
  • Ongoing, Personalised Support

Free De-Escalation Tips to Stay Calm and in Control

Learn how to recognise distress early, defuse tension and communicate with confidence using CPI’s de-escalation techniques. Get your free resource today and start creating safer, more respectful environments.

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Full Training Suites by Sector

Explore our training programmes relevant to your sector.

Education
Training programmes for schools to create safe and positive environments.
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Health Care
Training programmes for health care professionals and support staff to create safe and trauma-informed environments.
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Social Care and Care Home
Training programmes designed to empower all staff, from carers to social workers, to create safe and trauma-informed environments.
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Other Service Industries
Training programmes for service-oriented professionals to manage and de-escalate disruptive situations and reduce conflicts.
View Service Industries Programmes

Customer Success Stories

Success Stories: Positive Outcome, Safer Staff