Emotionally Based School Avoidance: Supporting Students With Compassion, Not Consequences

School absence is on the rise but many students aren’t refusing to attend, they’re struggling to feel safe. Here’s how schools can respond with care and consistency.

July 10, 2025

School Avoidance Is Rising But It’s More Than Just “Refusal”.

School absence isn’t new, but the landscape has shifted. The COVID-19 pandemic changed many things for many people and school attendance is no exception. 

Attendance rates are falling and the number of children classed as persistently absent is rising. In England, persistent absences have nearly doubled from 10.9% in 2018/19 to nearly 20% in the last academic year. That means one in five pupils now misses at least 10% of school sessions. In Ireland, primary and post-primary schools are seeing the highest absence rates in over a decade. 

The pressure is mounting on schools, families and most importantly, students. 

Reframing the Language: From “Refusal” to Emotionally Based School Avoidance 

As educators and parents, we often ask: 

“What can we do?” 
“How can we help?” 
“Why won’t they go to school?” 

But if we reframe that last question slightly, it can help us answer the first two. Maybe if instead of asking,  

“Why won’t they go to school?”  

Let’s ask “Why can’t they go to school?” 

That small change in language opens up a different, more compassionate line of thinking. Many students labeled as "school refusers" aren't making a conscious choice to stay away, they’re struggling with underlying emotional distress. 

Let’s reframe this as Emotionally Based School Avoidance (EBSA) this change of language on our part might help us think about the causes, rather than the outcomes. As the late, great Archbishop Desmond Tutu said: 

"There comes a point where we need to stop just pulling people out of the river. We need to go upstream and find out why they're falling in." 

What Causes Emotionally Based School Avoidance?

EBSA doesn’t have one root cause. It’s complex, often involving: 

  • Mental health challenges, including anxiety and depression 
  • Unmet additional learning needs 
  • Trauma, including post-pandemic impacts 
  • Sensory overload in school environments 
  • Eroded trust in school as a safe or supportive place 

The pandemic caused a perfect storm to amplify these factors intensifying known risks of going to school around transmission of illness and infections, whilst also normalising staying home and eroding children’s tolerance of school routines and expectations.  

When returning to this environment which in comparison to home is louder, busier and more intense, it is easy to see why that feeling of safety is more prevalent at home.  

These children aren’t choosing or refusing to feel safe, in the same way an adult doesn’t choose or refuse to feel safe walking home alone at night in the dark in an unfamiliar area.  

Supporting Students Starts With Understanding 

The first step in addressing EBSA is to change or reframe our thought process. While there’s no quick fix, schools can begin to respond differently by: 

  • Training staff to understand EBSA as a mental health or anxiety-based issue 
  • Creating psychologically safe environments where all students feel seen and supported 
  • Recognising early warning signs and reducing common triggers 

This approach isn’t a “soft” option, it’s long-term, strategic thinking. A student in distress is unlikely to respond to rigid systems, automated letters or fines. But they will respond to: 

  • Trust 
  • Consistency 
  • Empathy 
  • Predictability 
  • Calm, regulated adults

Free Resource

Safer School, Safer Child, Better Behaviour: Ensuring Physical, Emotional and Relational Safety

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Creating a Culture of Safety and Belonging 

Leadership in education isn't about job titles, it’s about relationships. 

Every adult in a school has the power to create safety. To do that, we must: 

  • Build relationships with students, families and communities 
  • Teach staff to recognise trauma, especially post-pandemic trauma 
  • Create an emotionally literate classroom where students feel heard and valued 

Punitive approaches, like fines for parents, do not address the root issues. But strong relationships between schools and families can build the trust needed to support a child back into learning. 

Even Ofsted now recognises the impact of emotionally chaotic environments on attendance and behaviour. Data matters but it should guide support, not drive punishment. 

Supporting Students Experiencing School Avoidance With Care, Not Consequences

Emotionally based school avoidance isn’t going away and we cannot solve it alone. But we can choose to respond with compassion, informed strategies and a commitment to long-term change. 

If we want to be the place that doesn’t make things worse, we must go upstream, as Desmond Tutu urged us and meet students where they are with care, not control. 

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Sources and References 

Department for Education (England) 
Pupil Absence in Schools in England: 2022/23 

Persistent absence in England nearly doubled post-pandemic, rising from 10.9% in 2018/19 to over 22% in 2022/23. 
Available via https://explore-education-statistics.service.gov.uk/find-statistics/pupil-absence-in-schools-in-england/2023-24 

Page 34 : “In schools where behaviour is not managed well, pupils report feeling unsafe and unsupported. This has a direct impact on attendance, engagement, and wellbeing.” 

https://www.gov.uk/government/publications/ofsted-annual-report-202223-education-childrens-services-and-skills 

Department of Education (Ireland) 
Education Indicators for Ireland – 2023 Edition 

In 2021/22, average days missed reached the highest level in over a decade: 9.1 in primary and 13.6 in post-primary schools. 
Available via gov.ie/education