CPI Verbal Intervention™ Training
CPI Verbal Intervention™ programme trains staff to respond to crisis situations with a focus on prevention using verbal de-escalation skills and strategies where restraint is inappropriate.
Key Features of the Training
CPI Verbal Intervention™ incorporates trauma-informed and person-centred approaches. We recommend this training for professionals who work in environments that require them to manage and respond to escalating behaviour but not restrictive or physical intervention techniques. Participants will engage with seven modules, starting from understanding behaviours to post-crisis assessment.
Recognise & Respond to Crisis Behaviour
Participants learn to recognise signs of distress and gain a broad range of tools to help them intervene early to prevent conflict and escalation. They’ll gain a clear understanding of using the right skills at the right time to effectively de-escalate when conflict arises, so that a behavioural crisis doesn’t occur.
Best Practice in Adult Learning
CPI Verbal Intervention™ is based on the latest principles in adult learning with an emphasis on simple strategies that can be immediately used by your entire staff.
Evidence-Based & Internationally Accredited
Our evidence-based approach has been successfully used for over 40 years and is nationally and internationally accredited by IACET, RRN Training Standards, RQF and CPD.
Benefits of CPI Verbal Intervention Training
Our Training Supports your Organisation.
We work with organisations to foster safe and positive environment. Here’s how.
of Customers Improved Skills and Confidence
of Organisations Have Seen a Reduction in Crisis Behaviour
Years of Experience
How it Works
We guide you on selecting the most suitable programmes for your needs, train your staff and equip them with the necessary tools to effectively teach your organisation.
Schedule a consultation
We train you
You train your staff
Most Popular Training Programmes
Our training helps staff prepare for and reduce conflicts, creating a safer workplace.
This programme focuses on prevention using verbal de-escalation skills.
Safety Intervention Foundation
This training teaches staff de-escalation skills, non-restrictive and restrictive interventions.
Safety Intervention Advanced/Advanced & Emergency
The programme focuses on more complex or extreme risk behaviours.
Full Training Suites by Sector
Discover our training programmes relevant for your sector.