Behaviour Management, De‑escalation and Conflict Training for your Organisation
Behaviour training that empowers organisations and staff alike to create safe and respectful environments.
![A man raising his hand in a CPI training session.](/globalassets/uk-ie/home/home-hero-.jpg?format=webp)
Sectors We Work With
Education
Behaviour training developed with educators, children and young people in mind, suited for all schools’ settings and challenges. Whether in mainstream or special needs education, our goal is to foster safe and positive school environments for all students and staff alike.
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Certifications
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SubscribeHow it Works
Our Training Approach
Once you have registered with us, our team trains your staff and equip them with the necessary tools to effectively teach your organisation. This is our training framework — train-the-trainer — that turns employees into in-house behaviour leads.
Meet Our Trainers
Discover the expertise behind our success by watching our 'Meet the Trainer' videos. Get a glimpse of our top CPI behaviour experts who are ready to deliver high-quality training, tailored to your organisation's needs.
Customer Success Stories
Success Stories: Positive Outcome, Safer Staff
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How CPI Training Aids Restraint Reduction at an NHS Trust
![Teachers and students walking down a school hallway](/contentassets/d3408d8dd79c4dc7bfeba5bbf6677587/hero-ladygrove-primary-school.jpg?format=webp)
Ladygrove Primary School: Creating Calmer, Happier and Safer Children
![Trainee nurses raising their hands in a lecture](/contentassets/51111180c8ca4e3ba7dd7648ed7615dd/hero-edge-hill-university.jpg?format=webp)
Preparing University Students with Skills and Confidence
Training for Every Role and Risk Level
Most Popular Training Programmes
Our training helps staff prepare for and reduce conflicts, creating a safer workplace.
Verbal Intervention
This programme focuses on prevention using verbal de-escalation skills.
Safety Intervention Foundation
Formerly known as MAPA, this training teaches staff de-escalation skills, non-restrictive and restrictive interventions.
Safety Intervention Advanced/Advanced & Emergency
Formerly known as MAPA, the programme focuses on more complex or extreme risk behaviours.
Full Training Suites by Sector
Explore our training programmes relevant to your sector.
View Our Recent Blogs
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From MAPA to Safety & Verbal Intervention
![Classroom of students raising hands to answer a question](/globalassets/uk-ie/resources/blog/ed-hands-1080x630.jpg?format=webp)
The Five Key Principles of an Effective Reward System
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