Prevention First™ Training Provides Healthcare Professionals with the Skills to Create a Safer Workplace
Recognising, Preventing and Responding to Crises
Everyone deserves to feel safe at work. Unfortunately, in today’s healthcare environment, more and more people who are called to serve and care for others, do not feel safe at work.
Healthcare professionals are facing increasing challenges every day. Challenges that require an entirely different skill set to overcome. Skills to recognise, prevent and respond to crises in their workplace. Skills to simply keep themselves and others safe.
According to the 2022 NHS Staff Survey, 14.7% of NHS staff have experienced at least one incident of physical violence from patients, service users, relatives, or other members of the public in the last 12 months. This rose considerably to 45.8% in the ambulance sector. Furthermore, 27.8% of NHS staff reported experiencing at least one incident of harassment, bullying or abuse in the last 12 months from patients/service users.
While healthcare professionals are facing aggression, harassment and violence from those they serve, they are also challenged by the time constraints presented by staff reductions and increasing hours and workloads.
That is why Crisis Prevention Institute developed its new Prevention First™ Online Training.
Creating a Safe and Caring Hospital
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Prevention First™ Online Training
Crisis Prevention Institute’s Prevention First™ Online Training is a new, 30-minute, cost effective, on-demand training created to provide healthcare professionals with the skills required to create a safer workplace. These skills include being able to prevent escalating situations of harassment, aggression and violence safely and proactively. The 30-minute course is designed as a solution to fit the demanding schedules of overwhelmed healthcare workers. It leads participants through a single healthcare scenario, including common behaviours that impact all staff from the front desk to surgeons, technicians and nurses.
Prevention First™ can be completed when and where it works best, including on mobile devices for each individual. This limits time off the floor, making flexible, systemwide implementation easier for everyone, including administrators and workplace violence prevention committees struggling to find and implement the right tools. The course also encourages teamwork, as it helps healthcare organisations build a common language that improves collaboration and aligns staff across all departments during a crisis.
Prevention First™ includes four interactive lessons:
- Behind the Behavior
- The CPI Crisis Development ModelSM
- Successful Intervention
- Assessment
Prevention First™ helps healthcare organisations to build a common language that improves collaboration and aligns staff across all departments during a crisis. This training also meets the NHS Conflict Resolution Training learning outcomes.
Of those who have already used Prevention First™, 93% felt its interactive exercises left them feeling confident in applying the skills they have learned to their careers.
The Prevention First™ Online Training provides all staff with the foundational skills to prevent incidents of violence and complements CPI’s suite of customised de-escalation training solutions. By engaging with a consultant from CPI, healthcare administrators can ensure the right staff receive the right level of training for their role and risk level, including adopting de-escalation training through additional CPI training services.
Start planning how to provide staff with the skills to understand how to identify escalating behaviours, establish a common language across departments and recognise when to call for help. Prevention FirstTM empowers you to change behaviours and reduce conflict for the Care, Welfare, Safety, and SecuritySM of everyone.
For more information about our Prevention FirstTM programme visit our website and fill in the consultation form.