Retail Professionals

Build a safe and respectful workplace culture.

Training to Help Ensure Safe Retail Experiences for All

CPI training strategies and techniques provide practical, proven solutions that focus on the Care, Welfare, Safety, and Security℠ of all workers and customers in retail environments.

  • Create a healthy shopping and working atmosphere
  • Address negative behaviors in customers and coworkers
  • Safely navigate crisis situations

Retail Success Stories

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Albert White, Risk and Loss Prevention Professional,
The TJX Companies, Inc.

Read Case Study

Renewal Programs

We provide multiple certification renewal options for Certified Instructors.

CPI Delivers Results

67%

Improved customer and employee interactions

67% improved customer and employee interactions

Surveyed retail organizations achieved return on investment with CPI training.

Read The Report

97%

Of customers saw improved overall safety

97% of customers saw improved overall safety

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Read The Report

92%

Of customers recommend CPI

92% of customers recommend CPI

92% of surveyed CPI customers are likely to recommend Crisis Prevention Institute.

Read The Report

Promote a safe and respectful workplace.

Complete the form to download our “Proactive Strategies for Promoting a Safe and Respectful Workplace” and learn how to foster a positive environment and culture.

Schedule a Consultation

Download Free Resource

Proactive Strategies for Promoting a Safe and Respectful Workplace