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De-escalation training solutions. Customized to your organizational needs.

Join more than 42,000 Certified Instructors and 17 million trained professionals creating safer workplaces worldwide.

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CPI Training Achieves Measurable Results

Our evidence-based training includes person-centered and trauma-informed approaches to help you make an effective impact across your organization.

89%

of schools improved staff skills and confidence.

74%

of health care facilities reduced challenging behavior.

58%

reduced workers’ compensation claims by more than one-third.

Our Training Approach

Our train-the-trainer framework increases fidelity and adoption and ensures the most relevant training is delivered based on roles and risk levels.

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CPI Training Solutions Designed for Your Industry

Industries We Serve

Our industry-leading programs provide the skills to recognize, prevent, and respond to crises in the workplace.

A teacher in a classroom listening to a student.

Customize Your Training by Staff Roles and Risk Levels

We provide scalable, customizable training solutions to ensure that all staff receive the right de-escalation skills and techniques based on their role and risk level.

Verbal Intervention Training

Ideal for organizations with a hands-off policy, this program instills the confidence and skills to verbally de-escalate disruptive behaviors.

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Nonviolent Crisis Intervention

Provides staff with the skills to safely recognize and respond to everyday crisis situations, including safe disengagements and restrictive interventions.

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NCI With Advanced Physical Skills

For staff that support people who demonstrate dangerous or complex behavior, the program teaches safe and advanced disengagement skills.

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Customer Success Stories