Team of doctors trained in verbal intervention

De-Escalate Crisis Before it Gets Physical.

Introducing CPI Verbal Intervention™ Training. Helping you ensure safe outcomes by de-escalating crisis moments.

Rethinking Classroom Management

Rethinking Classroom Management

A school district in Texas is taking an innovative approach to classroom management.

Prevention First
For Healthcare

Together with CPI, you can empower everyone at your organization to effectively de-escalate crises.
Together we can achieve positive outcomes—making staff safer.

Deliver the Best

Deliver the Best

Training, certification, and support to help you lead the industry with person-centered dementia care.

Who We Serve

We know your work is hard. We help you make it easier.

  • Podcast
  • October 14, 2019
  • Terry Vittone

From Japan to Iraq to Los Angeles: the Universal Value of the Integrated Experience

The CPI concept of the Integrated Experience is defined as the way behavior impacts behavior. It sounds simple, almost given, but in thoughtful practice it can be a powerful paradigm, one that generates rapport as it increases empathy and cooperation. Indeed, our guest on this episode of Unrestrained, hospital safety expert Ted Sandquist, utilized an intuitive-if-untrained understanding of the Integrated Experience in challenging situations during his time in the US Army, from collecting counter-intelligence on the island of Japan to interrogating enemy combatants on the arid battlefields of Iraq.

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Take the first step toward greater safety for everyone.