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CPI Training Programs

CPI offers de-escalation training customized for your workplace and its unique roles and risk levels.

CPI Foundational Training Programs

Verbal Intervention Training
Ideal for organizations with a hands-off policy, this program instills the confidence and skills to verbally de-escalate disruptive behaviors.
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Nonviolent Crisis Intervention
Provides staff with the skills to safely recognize and respond to everyday crisis situations, including safe disengagements and restrictive interventions.
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NCI With Advanced Physical Skills
For staff that support people who demonstrate dangerous or complex behavior, the program teaches safe and advanced disengagement skills.
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Add Specialty Topics

Enhance Your Training for the Individuals You Serve

Add a CPI specialty topic to our foundational Verbal Intervention, Nonviolent Crisis Intervention, or NCI With Advanced Physical Skills Training programs to customize your skills and techniques by staff roles and the individuals you serve.

Learn trauma-informed de-escalation techniques for understanding and aiding trauma-impacted individuals.
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Mental Health
Learn to identify mental health disorders and address the stigma surrounding them empathetically.
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Autism Spectrum Disorder
Learn the characteristics, strengths, and needs of individuals with autism alongside safe, proactive intervention strategies.
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What is CPI Training?

Crisis Prevention Institute (CPI) is the world’s leading provider of evidence-based de-escalation training. CPI programs equip staff with crisis intervention and de-escalation skills that reduce challenging behavior and help prevent future incidents. Over 17 million individuals are trained in CPI's de-escalation techniques and are making measurable impacts on the safety of their workplaces.

About Us

Renew Your CPI Certification

Certified Instructors must attend a renewal training every two years to maintain their certification. Our renewal process sharpens your confidence and skills, through refreshed scenarios and networking with your peers to learn from their unique experiences.

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Our Training Approach

Our train-the-trainer framework increases fidelity and adoption and ensures the most relevant training is delivered based on roles and risk levels.

Specialized Programs

CPI's additional program offerings provide specialized, proactive strategies for the specific organizations they serve. These programs are considered stand-alone courses that build on our core crisis prevention curriculum.

Classroom Culture
Designed for school administrators and educators, this training provides consistent principles that foster a positive culture and prevent the need for de-escalation interventions.
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Dementia Capable Care (DCC)
DCC prepares health care staff and caregivers with the tools they need to be the best care partner for those living at different stages of dementia.
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Prevention First Online Training
Designed for health care environments, this 30-minute, online, on-demand program helps staff identify escalating behaviors and know when to call for help.
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CPI Offers Continuing Education
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Schedule a Consultation

Learn how CPI’s training programs can benefit your organization.