Empower Staff with De-escalation Training for All Roles and Risk Levels
Creating a safe, supportive environment starts with training that fits your team. CPI’s evidence-based de-escalation programs are designed for everyone in your organization—regardless of risk level—helping you build a culture of safety and confidence.
Whether you're supporting youth, individuals with disabilities, or those navigating mental health challenges, CPI is your partner in de-escalation training:
Verbal Intervention™ Training:
Equips staff with the skills to recognize and respond to low-risk crisis behaviors using verbal intervention techniques.
Nonviolent Crisis Intervention® Training:
Prepares your staff to prevent and de-escalate medium- to high-risk behavior using both restrictive and non-restrictive methods.
Even the most skilled teams need tools to intervene early. Prevention First™ Online Training is a self-paced, introductory course designed to help all staff recognize early signs of distress and respond with confidence. In just 30 minutes, your team will gain trauma-informed best practices and recognize when to call for help to intervene early, reduce risk, and protect client progress.
Strengthening Care: Success Story
With over 1,300 staff trained across five centers and a 25-year partnership with CPI, the Arkansas Department of Human Services has transformed its culture. Staff confidence has soared, and safety-centered care has never been stronger. Read the full story.