Empower Your Small Organization with De-escalation Training
Creating a safe, supportive environment starts with training that fits your team. CPI’s evidence-based de-escalation programs are designed for everyone in your organization—regardless of risk level—helping you build a culture of safety and confidence.
Whether you're supporting youth, individuals with disabilities, or those navigating mental health challenges, CPI is your partner in de-escalation training:
Verbal Intervention™ Training (VI):
Equips staff with the skills to recognize and respond to low-risk crisis behaviors using verbal intervention techniques.
Nonviolent Crisis Intervention® Training (NCI):
Prepares staff to prevent and de-escalate medium- to high-risk behavior using both restrictive and non-restrictive methods.
Even the most skilled teams need tools to intervene early. Prevention First™ Online Training is a self-paced, introductory course designed to help all staff recognize early signs of distress and respond with confidence. In just 30 minutes, your team will gain trauma-informed best practices and recognize when to call for help to intervene early, reduce risk, and protect client progress.
Strengthening Care: Success Story
With staff trained across five centers and a 25-year partnership with CPI, the Arkansas Department of Human Services has transformed its culture. Staff confidence has soared, and safety-centered care has never been stronger. Read the full story.

Exclusive Training Discounts
We believe budget limitations shouldn’t stand in the way of creating a safer, more confident team. With our special discounted bundle on VI™ and NCI™, you can add one Certified Instructor and train your team with all necessary materials at a price that works for you.
Complete the form to speak with us about our exclusive offer for small human services organizations.