Support Client Progress with Trauma-Informed De-escalation Training
Supporting recovery starts with supporting your staff. CPI’s trauma-informed training is designed for everyone in your organization—regardless of risk level—to help navigate the emotional demands of substance abuse and mental health care.
Whether you're supporting individuals in recovery or navigating mental health challenges, CPI training equips your staff to confidently de-escalate behaviors across all levels of risk:
Verbal Intervention™ Training:
Equips staff with the skills to recognize and respond to low-risk crisis behaviors using verbal intervention techniques.
Nonviolent Crisis Intervention® Training:
Equip staff to safely prevent and de-escalate medium- to high-risk behavior using both restrictive and non-restrictive methods.
Even the most skilled teams need tools to intervene early. Prevention First™ Online Training is a self-paced, introductory course designed to help all staff recognize early signs of distress and respond with confidence. In just 30 minutes, your team will gain trauma-informed best practices and recognize when to call for help to intervene early, reduce risk, and protect client progress.
Strengthening Care: Success Story
With over 1,300 staff trained across five centers and a 25-year partnership with CPI, the Arkansas Department of Human Services has transformed its culture. Staff confidence has soared, and safety-centered care has never been stronger. Read the full story.