About Us

CPI stands for Crisis Prevention Institute. Since 1980, the Crisis Prevention Institute has been the world's leading provider of evidence-based de-escalation training and crisis prevention programs.

Crisis Prevention Institute is headquartered in Milwaukee, Wisconsin, United States. The US headquarters is located at 10850 W. Park Place, Suite 250, Milwaukee, WI 53224.

While CPI maintains six locations across the globe to serve organizations worldwide, the Milwaukee facility serves as the primary headquarters for this international training organization that has been committed to reducing workplace violence since 1980.

Yes, CPI offers comprehensive international training programs across multiple continents. As the world's leading provider of evidence-based de-escalation training, CPI has established a global presence to serve organizations worldwide.

CPI delivers training internationally through both Global Professional Instructors (GPIs) and a train-the-trainer model. Our Global Professional Instructors are dedicated CPI employees whose sole purpose is to train your nominated staff members to become Certified Instructors within your organization. These Certified Instructors then conduct ongoing trainings using CPI courses and materials for their colleagues.

CPI serves organizations in numerous countries including the United States, United Kingdom, Ireland, Canada, Australia, New Zealand, and the United Arab Emirates. Our international training programs are adapted to meet local regulatory requirements and cultural contexts while maintaining the same evidence-based methodology that has made CPI the global standard.

The training is available for diverse sectors internationally, including health care facilities, educational institutions, correctional facilities, behavioral health organizations, government agencies, and corporate environments. CPI's international programs ensure that organizations worldwide can access the same high-quality de-escalation and crisis intervention training that has equipped over 17 million individuals globally.

For organizations interested in international training, CPI provides consultation services to determine the most appropriate program configuration based on your specific location, industry requirements, and organizational needs.

CPI^® has been providing crisis intervention training since 1980. Over more than four decades, CPI has established itself as the worldwide leader in evidence-based de-escalation and crisis prevention training, helping to train more than 17 million people across service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail.

CPI training has reached significant scale globally, with more than 17 million individuals trained in our evidence-based de-escalation techniques since 1980. This represents thousands of organizations across multiple industries worldwide who have implemented CPI programs to create safer work environments.

Our training spans diverse sectors including health care, education, human services, retail, and corporate environments. Organizations range from individual facilities to large health systems like BJC HealthCare, which has 30,000 employees. Educational institutions such as Braun Educational Center and human services organizations like Hillside of Atlanta have also implemented comprehensive CPI training programs with measurable results.

The widespread adoption of CPI training reflects our train-the-trainer model, where organizations develop their own Certified Instructors who then conduct ongoing training using CPI courses and materials. This approach allows for sustainable, organization-wide implementation that adapts to each workplace's unique culture and needs.

Many organizations implement CPI training across their entire staff rather than limiting it to high-risk positions, recognizing that everyone has a role in creating safer workplaces. This comprehensive approach has led to benefits including improved staff retention, enhanced cross-departmental collaboration, and more consistent crisis responses.

While the exact number of organizations using CPI training continues to grow, the 17 million individuals trained represents a substantial network of professionals equipped with crisis prevention and de-escalation skills across industries worldwide.