Find Your CPI Training Program

CPI training refers to evidence-based de-escalation and crisis intervention programs provided by Crisis Prevention Institute, the world's leading provider in this field. These comprehensive training programs equip staff with essential skills to reduce challenging behavior and help prevent future incidents.

CPI training programs extend beyond a single approach and include various specialized courses designed to address different workplace needs and situations. The training focuses on developing de-escalation techniques that staff can immediately apply in their work environments.

The training delivers measurable impact through CPI's train-the-trainer model, where organizations have their own Certified Instructors who conduct ongoing trainings using CPI courses and materials. This embedded approach ensures continuous skill development and reinforcement within the organization.

CPI training creates several key outcomes for organizations: it establishes a safe environment, provides staff with a common language for crisis intervention, and significantly boosts staff confidence challenging and disruptive behaviors.

Over 17 million individuals have been trained in CPI's de-escalation techniques and are making measurable impacts on workplace safety. This extensive reach demonstrates the proven effectiveness of CPI's evidence-based methodology in diverse organizational settings.

CPI training distinguishes itself in several ways:

Evidence-Based Foundation and Scale
CPI^® has trained over 17 million individuals worldwide, establishing it as the global leader in de-escalation training. This extensive reach reflects the program's proven effectiveness and broad acceptance across industries. CPI's evidence-based methodology ensures that training techniques are grounded in scientific research and continuously refined based on measurable outcomes.

Comprehensive Program Portfolio
Unlike many programs that focus on single approaches, CPI offers a complete range of training solutions customized for specific workplace environments and risk levels. This includes specialized programs for education, healthcare, human services, and other industries, ensuring that staff receive training tailored to their unique challenges and regulatory requirements.

Measurable Impact
CPI training delivers demonstrable results, as evidenced by customer success stories showing significant reductions in safety incidents. For example, organizations have reported up to 85% reductions in emergency safety interventions after implementing CPI training. These quantifiable outcomes underscore the practical effectiveness of CPI's approach.

Industry Leadership and Innovation
Since 1980, CPI has maintained its position as the industry standard for safety and security training. The organization's commitment to staying current with the latest research and trends ensures that training programs evolve with emerging best practices and regulatory changes.

Holistic Crisis Prevention Philosophy
CPI's approach emphasizes prevention rather than just reaction, focusing on building skills that help staff recognize early warning signs and intervene before situations escalate to crisis points. This proactive methodology helps create safer environments while supporting the dignity and well-being of all individuals involved.

The combination of CPI's extensive experience, evidence-based approach, and proven track record of measurable improvement makes it a comprehensive solution for organizations seeking effective de-escalation training.

CPI has several key differentiators:

Evidence-Based Methodology and Proven Scale
CPI is the world's leading provider of evidence-based de-escalation training, with over 17 million individuals trained in our techniques who are making measurable impacts on workplace safety. Our approach is grounded in rigorous research and scientific findings that drive program development.

Comprehensive Training Portfolio
We offer unique training programs with specialized focus areas including Verbal Intervention™, Nonviolent Crisis Intervention^®, Nonviolent Crisis Intervention^® With Intermediate or Advanced Physical Skills programs, Dementia Capable Care, Prevention First™ Online Training, and specialty topics addressing mental health, trauma, ADHD, and autism. This tiered approach allows us to provide customizable solutions that fit every role and risk level.

Protected Intellectual Property
Our training materials and methods are protected by copyright and trademark, representing unique approaches developed through our extensive experience across education, health care, human services, and retail sectors. This intellectual property protection reflects the distinctive nature of our training methodologies.

Organization-Wide Implementation Philosophy
Unlike programs that focus solely on "high-risk" positions, we believe everyone has a role in creating safer workplaces. Organizations implementing CPI training across their entire staff experience quicker, consistent crisis responses, increased staff retention and job satisfaction, better cross-departmental collaboration, and more effective training outcomes.

Embedded Cultural Change Approach
Our methodology goes beyond technique instruction to facilitate comprehensive culture change within organizations. This embedded approach ensures that learning becomes a continual process where all participants serve as both teachers and learners.

To become CPI certified, you need to attend training conducted by CPI Global Professional Instructors who will train select staff from your organization to become Certified Instructors. This certification process applies to CPI's core training programs, including CPI Verbal Intervention™ Training, Nonviolent Crisis Intervention^®, Nonviolent Crisis Intervention^® with Intermediate Physical Skills, and Nonviolent Crisis Intervention^® With Advanced Physical Skills.

Once certified, you must attend renewal training every two years to maintain your certification. The renewal process ensures you stay current with the most updated de-escalation techniques while sharpening your confidence and skills through refreshed scenarios and networking opportunities with peers.

To begin the certification process or renew an existing certification, you can start at https://www.crisisprevention.com/event-registration.

CPI schedules more than 500 training events annually in North America alone, making it easy to find a training program in your area. To locate CPI training near you, you can use CPI's training finder tool.

In addition to scheduled public training events, CPI offers flexible training delivery options to meet your organization's specific needs. If you prefer on-site training, a CPI Global Professional Instructor can facilitate training at your organization with your designated Certified Instructors. For organizations without appropriate staff to serve as Certified Instructors, CPI also provides direct delivery, where CPI comes to your organization and trains your staff directly.

To help determine the optimal CPI training program options for your situation, CPI has a consultation process that includes questions about your industry or profession and the behaviors you face. You can schedule a consultation to learn how CPI's training programs can benefit your organization.

CPI offers a pre-training online curriculum that you must complete before your live training begins. This online training reviews course content, explores CPI modules in greater depth, and provides essential facilitation strategies to maximize your training experience.

You will receive an email invitation to access this online training approximately 10 days prior to your scheduled live training event . This online component is a required prerequisite that must be completed before attending the in-person portion of your training.

Yes, your organization can arrange on-site CPI training. We offer multiple on-site training options designed to accommodate your organization's specific needs and staff schedules while minimizing time away from daily operations.

Our on-site training delivery includes two primary approaches:

CPI Trains at Your Organization: A CPI Global Professional Instructor comes to your facility to work with your designated Certified Instructors to facilitate training.

Direct Delivery: If your organization doesn't have appropriate staff to serve as Certified Instructors, CPI will come directly to your organization and train your staff.

Additionally, we follow a train-the-trainer model where CPI Instructors train select members of your staff to become your organization's Certified Instructors. This approach allows training to be embedded within your organization's culture and enables ongoing skill reinforcement.

To explore on-site training options for your organization, you can schedule a consultation to discuss your specific needs and determine the best approach.

Yes, CPI training is fully customizable for organizations. CPI training can be customized for all staff members in an organization regardless of their job description, role, or risk level.

CPI uses a comprehensive 4D approach to customize training for each organization's unique needs. This process includes four phases: Discover, Diagnose, Design, and Deliver. During the Discover phase, the CPI Professional Services team works with you to understand your goals and motivations. The Diagnose phase provides specific recommendations based on data and your unique needs. In the Design phase, CPI partners with key stakeholders in your organization to develop your implementation strategy, discussing technology implementation, direct delivery versus instructor certification, prioritization of training, training cadence, and logistics. Finally, the Deliver phase includes establishing your certified staff and delivering training to your staff.

CPI also gathers information about your industry, profession, and the specific behaviors you face to determine optimal training program options. You can select the CPI program that best aligns with your organization's needs, with options to enhance your training with trauma, mental health, and autism spectrum disorder content.

CPI training is available in multiple delivery formats to accommodate your organization's needs, including on-site training with your Certified Instructors, direct delivery where CPI trains your staff directly, or attending scheduled training events.

The duration of CPI training varies depending on the specific program and training type. 

For those seeking to become Certified Instructors, the train-the-trainer component takes 3 hours. This instructor training prepares individuals to conduct ongoing trainings for their colleagues using CPI courses and materials.     

For participants taking CPI courses, the Dementia Capable Care program requires 3.5 hours to complete.

For other CPI programs, training times are tailored to each program's content and objectives.

CPI does not offer free training. CPI operates through a train-the-trainer model where organizations invest in certification programs to develop their own internal training capacity.

The CPI approach involves Certified Instructors who conduct ongoing trainings using CPI courses and materials within their organizations. Additionally, CPI provides live training sessions led by Training and Development Consultants for implementation advice and peer-to-peer strategy sharing, but these are part of paid program offerings rather than free standalone training.

For organizations seeking CPI training, the standard approach requires enrollment in CPI's certification programs, which provide the foundation for building internal training capabilities through qualified Certified Instructors.