CPI Training for Human Services
CPI is the leading provider of de-escalation training for human services organizations. We teach professionals the skills to identify, prevent, and de-escalate the complex situations they encounter in the workplace.
Human Services Training Solutions that Make a Measurable Impact
CPI training has a sustainable impact on the organizations we support, leading to improved staff safety and productivity, reduced spending on workers’ compensation claims, and fewer restraints.
6,000+ Valued Customers in Human Services
CPI partners with many human services organizations across the U.S., including non-profit, private, and government organizations.










“One thing [that sets us apart] is our staff is trained using CPI. I think that CPI is a safety net because of the techniques that the staff are using. Not only does it protect the client in the right way, but it's protecting the staff.”
Bring De-escalation Training to Your Facility
Connect with us today to learn more about how CPI training can benefit your human services organization.
Schedule a ConsultationCPI Courses
De-escalation Skills Tailored to Roles and Risk Levels
To foster a system-wide culture of safety, all staff should receive de-escalation training. Whether your organization follows a hands-off policy or requires physical interventions, our customizable training ensures that staff learn the skills necessary for their specific roles and the risks they may encounter.

Emergency Intervention: An Extension to NCI With Advanced Physical Skills
Designed solely for organizations experiencing frequent extreme risk, this program teaches professionals to properly use emergency response techniques to gain immediate release during high-risk situations. Emergency Intervention teaches the proper use of somatic techniques that could cause pain and are to be used for release and rescue, not compliance.
Add Specialty Topics
Enhance Your Skills for the Behaviors You Encounter
Add one of our specialty topics to our foundational Verbal Intervention™, Nonviolent Crisis Intervention®, or NCI™ With Advanced Physical Skills Training programs to customize techniques by staff roles and the individuals you serve.

Human Services Training Solutions
Learn more about CPI training for human services facilities, including an overview of our program suite, customer success stories, and approach to training.
View Our Recent Blogs

7 Tips for Empathic Listening in Social Services

5 Strategies for Effective Limit Setting in Human Services
