CPI Training for Health Care Facilities
CPI is the industry-leading provider of de-escalation training for health care organizations. For 45 years, our workplace violence experts have partnered with health systems to implement customized training solutions that create a safe environment. This ensures staff at all risk levels are equipped with the skills to confidently recognize and prevent workplace violence among patients, families, and visitors.
CHRISTUS Health Improves Staff Safety with CPI Training
CHRISTUS Southern New Mexico partnered with CPI to implement cross-departmental de‑escalation training. In just two years, CHRISTUS saw a 65% reduction in workplace violence incidents. Hear from Judy Flores, Director of Education at CHRISTUS Southern New Mexico, as she shares how CPI’s person-centered training approach helped reinforce their commitment to safer care.
Systemwide Training for Large Health Systems
Empower your entire health system with comprehensive de-escalation training programs designed for large-scale operations. Our tailored approach promotes a culture of safety across multiple facilities by standardizing training, identifying risks, and streamlining operational rollout—helping to reduce workplace violence and safeguard patient care.
CPI Courses
Training Solutions Designed for Your Unique Needs
At CPI, we know every health care organization is different. We’ll partner with you to assess your system’s current state of workplace violence prevention, so that our experts can design a training plan to fit your unique needs.
Add Specialty Topics
Enhance Your Training for the Patients You Serve
Add a CPI specialty topic to our foundational Verbal Intervention, Nonviolent Crisis Intervention, or NCI With Advanced Physical Skills Training programs to customize your skills and techniques by staff roles and the patients you serve.
Make an Impact with CPI
Build a Culture of Safety with Enterprise-Wide Training
Take a closer look at how implementing CPI de-escalation training for all staff supports a safer health system for everyone.
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Learn from Your Fellow Health Care Providers
Hear from our contributing health care experts and CPI Certified Instructors as they share their insights and knowledge through our VOICES of CPI blog series. Topics include applying trauma-informed strategies, preventing workplace violence, meeting compliance, the importance of top-down leadership, and more to help you meet your workplace safety goals.
Access Industry Guides and Resources
CPI’s library offers access to free, downloadable guides and resources to help you expand your knowledge of CPI best practices. Included in our resources is the first‑of‑its‑kind Workplace Violence Prevention Handbook, authored by health care professionals to help you navigate the complex topic of workplace violence.
View Customer Testimonials and Program Overviews
Hear from CPI customers who have found success by implementing one of our workplace training solutions across their health system. And take a closer look at our portfolio of de-escalation training programs for health care professionals.