CPI Training for Retail Associates
Learn crisis intervention techniques that create a culture of safety and respect in retail workplaces.
Training Programs for Safer Employee-Customer Interactions
CPI’s de-escalation training focuses on the Care, Welfare, Safety, and Security of all retail employees and customers.
Make an Impact with CPI
Creating Safe Retail Experiences for All
CPI helps employers implement evidence-based crisis prevention techniques that promote a culture of safety at their organizations. Our proactive solutions instill confidence in retail staff, empowering them with the skills needed to manage challenging customer interactions effectively and safely.
Our Training Approach
Our train-the-trainer framework increases fidelity and adoption and ensures the most relevant training is delivered based on roles and risk levels.