Nonviolent Crisis Intervention Training Program

  • Tuesday, February 18 - Friday, February 21, 2020
  • Knoxville, TN


Our cornerstone program since 1980, Nonviolent Crisis Intervention (NCI) is perfect for primary caregivers, educators, and human service professionals who directly intervene in crisis situations, with a focus on de-escalation techniques, risk assessment, and both non-restrictive and restrictive interventions.

NCI Delivery Options:

  • Classroom Learning – Our traditional in-person, instructor-led training.
  • Blended Learning – Combining online learning, instructor-led virtual training, and face-to-face instruction. Supports social distancing guidelines.

Please Note: Blended Learning participants will ONLY attend day four. All other participants will start on the first day of the program.

Renewal Options:

  • To view your Renewal and Recertification training options, log in as a Certified Instructor or as a registered training coordinator of a Certified Instructor.
  • We currently offer a virtual delivery option for Renewal programs, to support social distancing guidelines.

Please Note: One-Day Blended Renewal participants will ONLY attend the second day. All other participants will start on the first day of the program.

Course Schedule Information:

We recommend that you check in at least 15 minutes before your program beings. Each day of training includes a one-hour lunch break.

Class Hours

  • Day 1:   8:30 AM - 4:30 PM
  • Day 2:   8:30 AM - 4:30 PM
  • Day 3:   8:30 AM - 3:30 PM
  • Day 4:   8:30 AM - 3:30 PM


Embassy Suites Knoxville/West
9621 Parkside Dr
Knoxville, TN 37922

Frequently Asked Questions

CPI is closely following the guidelines and recommendations of the Center for Disease Control (CDC) and local governments. We are updating our plans frequently, proactively communicating with our team to discuss programs, locations, hotels, and overall safety of locations. We are also making sure to limit class sizes to meet state and local guidelines on gatherings. Learn more.
Your virtual training has the same certification cycle as in-person training, which is two years.
Yes, you can register for virtual renewal training.
You will only need a computer or tablet with a high-speed internet connection.

Course Registration